Service Desk Technician - Kyiv, Kyiv City
2 тижні тому
Job summary
We are looking for a Service Desk Technician to join our team in Kyiv. The technician will provide technical support to internal and external customers, handle first-level support requests, troubleshoot technical issues,Responsibilities
- Respond to incoming support requests via phone,email,and chat
- Troubleshoot technical issues and provide solutions in a timely manner
- Escalate more complex issues to senior team members as needed
- Document all support interactions in the service management system
Опис роботи
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